★★☆TED Lesson / Why Work Doesn’t Happen at Work? Lesson2 (ジェイソン・フリード:なぜ職場で仕事ができないのか)

2012年08月05日 ★★☆, business, design, technology, TED.

TED Jason Fried: Why work doesn’t happen at work


About This Talk

Jason Fried has a radical theory of working: that the office isn’t a good place to do it. At TEDxMidwest, he lays out the main problems (call them the M&Ms) and offers three suggestions to make work work.

*There is a word list below the script. The list includes blue colored words which are in the script.

*This is the second lesson of the Jason Fried speech. Lesson 1 is here.


ジェイソン・フリードが、オフィスは仕事をするのに適していないという、仕事に関する抜本的な理論を語ります。TEDxMidwestでの講演で、フリードがM&M‘sとよばれる主な問題を展開し、仕事をうまくいかせる3 つの提案を提示します。


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Lesson2 Script (Video Time 05:05 ~ 08:39)

(6) Now, there are different kinds of distractions, but there aren’t the really bad kinds of distractions that I’ll talk about in just a minute. And this sort of whole phenomenon of having short bursts of time to get things done reminds me of another thing that doesn’t work when you’re interrupted, and that is sleep. I think that sleep and work are very closely related, and it’s not just that you can work while you’re sleeping and you can sleep while you’re working. That’s not really what I mean. I’m talking specifically about the fact that sleep and work are phased-based, or stage-based, events. So sleep is about sleep phases, or stages – some people call them different things. There’s five of them, and in order to get to the really deep ones, the really meaningful ones, you have to go through the early ones. And if you’re interrupted while you’re going through the early ones – if someone bumps you in bed, or if there’s a sound, or whatever happens – you don’t just pick up where you left off.

(7) If you’re interrupted and woken up, you have to start again. So you have to go back a few phases and start again. And what ends up happening — sometimes you might have days like this where you wake up at eight in the morning, or seven in the morning, or whenever you get up, and you’re like, man, I didn’t really sleep very well. I did the sleep thing — I went to bed, I laid down – but I didn’t really sleep. People say you go to sleep, but you really don’t go to sleep, you go towards sleep. It just takes a while. You’ve got to go through these phases and stuff, and if you’re interrupted, you don’t sleep well. So how do we expect — does anyone here expect someone to sleep well if they’re interrupted all night? I don’t think anyone would say yes. Why do we expect people to work well if they’re being interrupted all day at the office? How can we possibly expect people to do their job if they’re going to the office to be interrupted? That doesn’t really seem like it makes a lot of sense to me.

(8) So what are these interruptions that happen at the office that don’t happen at other places? Because in other places, you can have interruptions, like, you can have the TV, or you could go for a walk, or there’s a fridge downstairs, or you’ve got your own couch, or whatever you want to do. And if you talk to certain managers, they’ll tell you that they don’t want their employees to work at home because of these distractions. They’ll also say –sometimes they’ll also say, ”Well, if I can’t see the person, how do I know they’re working?” which is ridiculous, of course, but that’s one of the excuses that managers give. And I’m one of these managers. I understand. I know how this goes. We all have to improve on this sort of thing. But oftentimes they’ll cite distractions. ”I can’t let someone work at home. They’ll watch TV. They’ll do this other thing.” It turns out that those aren’t the things that are really distracting. Because those are voluntary distractions. You decide when you want to be distracted by the TV. You decide when you want to turn something on. You decide when you want to go downstairs or go for a walk. At the office, most of the interruptions and distractions that really cause people not to get work done are involuntary. So let’s go through a couple of those.

(9) Now, managers and bosses will often have you think that the real distractions at work are things like Facebook and Twitter and YouTube and other websites, and in fact, they’ll go so far as to actually ban  these sites at work. Some of you may work at places where you can’t get to these certain sites. I mean, is this China? What the hell is going on here? You can’t go to a website at work, and that’s the problem, that’s why people aren’t getting work done, because they’re going to Facebook and they’re going to Twitter? That’s kind of ridiculous. It’s a total decoy. And today’s Facebook and Twitter and YouTube, these things are just modern-day smoke breaks. No one cared about letting people take a smoke break for 15 minutes 10 years ago, so why does everyone care about someone going to Facebook here and there, or Twitter here and there, or YouTube here and there? Those aren’t the real problems in the office.

to be continued to the lesson3.


Let’s talk about the article base on the questions below.

Viewpoints or discussion

  1. Do you have continuous distractions in your office? If so, what are these distractions?
  2. What do you think are the real distractions in the office?
  3. Are you allowed to access social networking websites in your office? How do you feel about this limitation?



(6) phenomenon /fiˈnɑ:məˌnɑ:n/ noun, something (such as an interesting fact or event) that can be observed and studied and that typically is unusual or difficult to understand or explain fully

burst /ˈbɚst/ verb, to break open or into pieces in a sudden and violent way

phase /ˈfeɪz/ noun, a part or step in a process : one part in a series of related events or actions

meaningful /ˈmi:nɪŋfəl/ adjective, having a clear meaning

bump /bʌmp/ verb 1 to hit sb/sth by accident

pick up where you left off idiom, to continue from the last part of the conversation or discussion

(7) interrupt  /ˌɪntəˈrʌpt/ verb, to ask questions or say things while another person is speaking : to do or say something that causes someone to stop speaking

makes a lot of sense idiom, to be coherent or intelligible

(8) interruption /ˌɪntəˈrʌpʃən/ noun, something or someone that causes something or someone to cease or stop from happening

fridge informal, short term referring to refrigerator

ridiculous /rəˈdɪkjələs/ adjective, extremely silly or unreasonable

oftentimes /ˈɑ:fənˌtaɪmz/ adverb, often or most of the time

voluntary /ˈvɑ:lənˌteri/ adjective done or given because you want to and not because you are forced to; done or given by choice

involuntary /ɪnˈvɑ:lənˌteri/ adjective, not done by choice, not voluntary

(9) ban /ˈbæn/ verb, to forbid people from using (something) : to say that something cannot be used or done

decoy /ˈdi:ˌkoɪ/ noun, a person or thing that attracts people’s attention so they will not notice someone or something else

modern-day idiom, present day,

smoke break noun, a short break taken by employees, usually just to go out and smoke


(6) 別の種類の邪魔が入ったりもしますが 特にひどい妨害でもないです それについても話しましょう 仕事をしようとする時 ばらけた短時間しか取れないという現象は 妨害されるとうまくいかない 別の事と似ています それは睡眠です 睡眠と仕事はよく似ています 別に睡眠中に仕事ができるとか 仕事をしながら居眠りをするとか そういった話ではなく 睡眠と仕事は どちらも周期、 またはステージごとに 続く現象だということです 「周期」と「ステージ」 どちらも意味は同じですが、 睡眠には 5 つの段階があります 深く、効果ある安眠を得るためには 初段階の睡眠を経る必要があります 誰かがぶつかったり 物音がしたりなど 妨害が起きると 眠りなおすのは簡単ではありません

(7) いきなり起こされたら また繰り返しです 初期段階に戻ってまた眠りなおす こんな経験をした事はないですか? 朝8時、または7時ごろ いつもの時間に起きたのに うーん よく眠れなかったなあ と感じる 横になって寝る 一応「睡眠」の形はとっても 本当の「睡眠が」取れなかったのです 「眠りにつく」と言いますが 実際は 「眠りに向かっていく」のです 段階を踏むので時間がかかります 邪魔が入ると安眠になりません 一晩中妨害されてもぐっすり眠れる そんな人がいると思いますか? 多分いないでしょう オフィスで一日中妨害される人たちに どうやって良い成果が望めるのでしょう? 妨害が入るオフィスでどうやって 仕事をしろと言えるのでしょうか? 無茶苦茶でしょう

(8) では、他の場所では起きない オフィス内の妨害とは一体何でしょう? 外の場所にも誘惑はあります テレビがあったり 散歩にも出られたり 下には冷蔵庫があったり 楽になれるソファなど、 自由にできます 管理職の方と話してみると 従業員に家で仕事をして欲しくない理由として こういった妨害の例が出ます 他にも、「自分の目の- -届かない場所にいるなら- -ちゃんと仕事をしているか分からない!」 馬鹿な話ですが、そう言い訳する上司もいます わたし自身もマネージャーです ちゃんと問題を心得ています 我々が改善していかなくてはなりません しかし彼らはしばしば誘惑について言及します 「家で仕事なんてとんでもない」 「TVを見たり別の事をしているだろう」 それらは本当の妨害ではないのです そういうのは任意で発生する妨害だからです テレビという誘惑を見るのは本人が選択します 妨害要因に触れるときは本人が選択します 冷蔵庫や散歩に向かうときも本人の選択 オフィスで人々の仕事の中断させる 邪魔や妨害のほとんどは 強制的です 例をいくつか出しましょう

(9) マネージャーや上司は 職場での本当の妨害は Facebook Twitter Youtube などのサイトであると信じています そして彼らは そうしたサイトを職場で禁止します みなさんの職場もこんな感じですか? ここは中国か?一体どうしてしまったんだ 従業員がツイッターを使うから 仕事の効率が上がらない。 だから職場のネットへのアクセスが検閲される。 馬鹿げています。問題はそこじゃありません この場合のFacebook Twitter Youtube は 現代の「煙草タイム」みたいなものです 10年前は一服しに15分間抜け出す人がいても 誰も構いませんでした それなのにどうして あっちでもこっちでも Facebook Twitter Youtube などの利用を問題視するのでしょう? オフィスの本当の問題はここではありません

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